A little help for your coffee ritual.

Choose your coffee and bag format, add it to your cart, then review your order before checkout. You can choose delivery or store pickup and enter your contact and payment details.

You can add regular products and subscription boxes to your cart as a guest. An account lets you view your orders, save your details and manage your subscriptions.

Available payment methods and the order currency are shown at checkout. Review the final total, including any taxes and delivery charges, before placing your order.

Contact us as soon as possible with your order number and the change you need. We will check whether your order can still be updated before preparation or dispatch. Changes to an order already being prepared or shipped may not be possible.

Enter your promotion code in the cart or checkout and check that the savings appear before paying. Subscription savings depend on your selected delivery schedule and are shown in the subscription builder and cart. Each promotion has its own eligibility conditions.

Every subscription box ships free. Regular coffee orders of $60 or more after discounts and before tax also qualify for free shipping. For other orders, available shipping charges are shown at checkout. Physical gift cards do not count toward the $60 coffee threshold.

Enter your address at checkout to see the delivery options available for your destination. Delivery timing depends on your location and the delivery provider. Contact us if you need help confirming availability or an arrival date before ordering.

Yes. Select Pickup in the cart or checkout, then choose Manhattan, Bridgeland or Stephen Ave. Pickup is free and your order is ready within 24 hours. Check your selected location and its opening hours before collecting your order.

Bring your order confirmation or order number so our team can find your order. Go to the café you selected at checkout. If someone else is collecting it or you need to change the location, contact us first.

Sign in to your account and open Orders to view your order details. Keep your confirmation email and any delivery updates. If you need help with tracking or a guest order, contact us with your order number.

Contact us promptly with your order number and the correct address or details of the delay. Address changes may not be possible after dispatch. If you have carrier tracking, check it for updates and share the tracking information with our team.

Autopilot repeats a fixed curated bundle of three bags every month. Customize lets you handpick three, four or five bags, choosing from the available coffees, bag formats and delivery schedules. Both approaches include free shipping.

Autopilot arrives monthly. Customize displays the delivery schedules currently available for the subscription, including monthly, every two months or every three months when configured. Your selected schedule and its discount appear before you add the box to your cart.

Yes. With Customize, mix different coffees or choose multiple bags of one favourite, with a total of three to five bags. Select the bag format for each coffee before adding it to your box.

Sign in and open Account → Subscriptions. Active subscriptions have Pause and Skip next delivery controls. Paused subscriptions have a Resume button. Check the updated status and next renewal information after making a change.

In Account → Subscriptions, choose Request cancellation and enter your reason. This submits a request for processing; check your subscription status for confirmation. Contact us if you need help with an upcoming renewal.

Your chosen box repeats on its schedule. Check Account → Subscriptions for available schedule controls. To request a different coffee selection, bag format or a schedule that is not offered there, contact us before your next renewal.

Yes. Online gift cards are available in CAD $25, $50 and $100 amounts. Choose Digital for email delivery or Physical for shipping or café pickup. You can include the recipient’s name, your name and a personal message.

Enter their email address when purchasing a digital card. The gift-card email contains the code and your message. If it does not arrive, check the recipient address and their spam folder, then contact us with the order number.

Enter your online gift-card code in the cart or checkout. The available credit is applied to your eligible order. If the balance does not cover the total, pay the remainder using an available payment method. Unused credit stays on the card for a later purchase.

Online gift cards, including physical cards purchased through this website, use a separate balance from Square café gift cards. Online codes are redeemed on this website. Use the café gift-card option on the Gift Cards page if you need a Square card for in-store purchases.

Online gift cards have no expiration date. They can be used toward eligible one-time purchases, but cannot pay for a subscription or another gift card. Keep your code secure and contact us if you have trouble redeeming it.

We’re a family-owned Calgary coffee business with deep Ethiopian roots. Our mission is to share our coffee heritage with the community we call home.

Our Brew Guide covers Pour Over, AeroPress, Automatic Drip, Espresso At Home and French Press. Start with the recipe for your brewer, then adjust one variable at a time. Contact us with your coffee, equipment and recipe if you need help improving your cup.

Bono Coffee is a family-owned coffee business in Calgary. Our coffees are roasted fresh in Calgary. Browse each product for its origin, roast description and tasting notes.

Use the product’s origin, tasting notes and roast description to find a coffee you enjoy. Select from the bag sizes and formats shown for that product. If you need a recommendation for your brewing method, our team is happy to help.

Tasting notes describe the aromas and flavours you may notice while brewing and drinking coffee. They are not an ingredient list. Check the product description for any ingredient or preparation details, and contact us if you have a specific concern.

Keep your coffee sealed in a dry place away from heat, light and strong smells. If you buy whole beans, grind only what you need before brewing. Follow any storage or freshness guidance on the bag.

Choose a format offered on the product page that suits your equipment. Different methods need different grind sizes, so check your brewer’s guidance. If the format you need is not listed, ask our team before ordering.

Visit our Manhattan, Bridgeland or Stephen Ave café. Our locations section has addresses, opening hours and directions. Contact us if you need to confirm details before a special visit.

Send us your preferred date, approximate guest count, location and occasion. Our team will discuss availability, pricing and arrangements with you. An enquiry does not reserve the space until Bono confirms it.

For Bono, it is a way to share our heritage through hospitality, conversation and time spent together over coffee. Contact us to discuss a ceremony for your group and the format and arrangements available.

Sign in and open Profile to edit your name, email, phone number or billing address. Open Addresses to add or update saved delivery addresses. Review the details in checkout when placing your next order.

Contact us promptly with your order number and a description of the issue. Photos of the item and packaging can help us investigate. Our team will work with you on an appropriate remedy.

Please contact us before sending anything back. Coffee is a consumable product; our team will review your concern and explain the available options. For change-of-mind returns, ask about eligibility and any shipping costs before returning an item.

Visit our Wholesale page to learn about working with Bono Coffee and send an enquiry about your café, office or business. Tell us about your needs so our team can discuss the right options.

Use our contact form, email [email protected] or call (403) 200-2166. For order questions, include your order number and the email used at checkout so our team can help.